alimSend a deletion request
Prepare deletion emailOpening this email does not send a request or delete your account. You must send it from your email app.
- Use the email address registered to your ALIM VPN account.
- Open the prepared email below. Review it and press Send in your email app.
- We verify account ownership and send a completion confirmation by email. Our published deletion period is within 30 days of receiving the request.
If an email app does not open
Open your usual email service and write to the address below with the subject “ALIM VPN — Account deletion request”. Ask us to permanently delete your account and associated personal data.
support@alimvpn.comIf delivery fails, our previously published support address is also available: alimvpnsupport@gmail.com
Do not send passwords, one-time codes or bank details. If you no longer have access to your registered email, contact support for ownership verification before deletion.
What deletion means
- Your account and associated personal data, device registrations and sign-in access are removed.
- You lose VPN access and remaining rewards. Uninstalling the app alone does not delete your account.
- Financial documents required for tax or accounting obligations may be retained separately. The records, reason and retention period are explained in our deletion response.
Payments and unused plan time
Website QPay purchases do not renew automatically. Deletion does not automatically refund unused time. If you have a separate App Store or Google Play subscription, manage or cancel it in that store; deleting an ALIM account alone does not cancel store billing.
Read payment and refund termsPrivacy questions or a correction request? support@alimvpn.com